Testimonials

We support two of their offices with the main office having roughly ten computers/laptops, we provided network wiring, routers, hubs, and switches throughout the building and wireless for laptops.

Their main server runs Windows Small Business Server 2003 R2 and their branch office has a Windows Server 2003 R2 Server. Applications used with the business are support for Windows XP, Windows Vista, Office 2003 & Office 2007. They use Sage Line 50 and Payroll Line 50 throughout the company.

We also offer support for bespoke software which controls their clocking in-machine and CCTV systems.

H&A Waste our Gold Supported customer who use us an outsourced IT Department. We have a same-day response guarantee for emergencies and offer remote support to all their hardware and our new Advanced Server monitoring solutions. We have been working with them since 2003 when they only had two old computers and no persistent Internet connection. We have supplied all their printers, computers etc or arranged for our local partners to do the jobs they require.

Recently we supplied their sales staff Vista Laptops with integrated 3G modules so they can access their files and email on the move from the works server.

During that time we installed CAT5 throughout the building, during a renovation project to create a new office, and supplied several new computers.

In December 2007 we supplied a branch office Windows 2003 Server to take load of their WAN connection, and give a central place for the branch office to backup.

Both branch managers get daily client reports from our monitoring system, and enjoy our top level of support.

Feel free to contact them for more information as they have agreed to offer references to our potential clients - email is the preferred method.

"Coroners are Independent Judicial Officers. This means that no one can tell them or direct them as to what they should do but they must follow the laws & regulations which apply. The country has a number of Coroners who are appointed for specific geographical areas."

In Cornwall there is only one Coroners office, based in Truro this office handles all the workload for the county, using bespoke Coroners software.

In early 2007 we were chosen to visit, design and quote for a solution to replace the peer-to-peer network currently being used, the solution needed to be secure and offer robust data protection as their budget would allow. We also needed to replace aging hardware and expand the network into a new office which was being built.

In May 2007 after a final meeting between the County Council, ourselves, Dr. Emma Carlyon (HM Coroner), her staff and the local Police, our quotation was accepted above the others (including one proposed by the County Council's own IT department).

Once chosen the solution was implemented within 14 days and now the Coroners are running a secure solution which allows them all to have email, handles the hundreds of faxes they send daily and offers a robust backup model.

We now enjoy a rolling ongoing support contract which includes daily monitoring and remote support to the Coroners and their staff in the local Truro office.

Feel free to contact them for more information as they have agreed to offer references to our potential clients - email is the preferred method.

Tony Piper Camborne

Tony Piper is a home customer of ours who had months of problems with his ISP when his broadband connection went down. He has written a letter of his story.

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